At JoahInn Apartments, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect information when you visit or use our website (the “Site”) or provide personal information to us.

It also explains how we use cookies and similar technologies on our website.

We handle your personal information carefully and responsibly and take reasonable steps to keep it secure. We encourage you to review this Privacy Policy from time to time, as it may be updated to reflect changes in our services, website or privacy practices.

Privacy Statement

Information We Collect

When you use the JoahInn Apartments website or our services, we may collect certain information. This information can be divided into two categories:

1. Non-Personal Information

Non-personal information does not directly identify you. We may automatically collect technical and general information when you use our website, such as:

  • Your browser type and operating system.
  • Your preferred language.
  • The date and time you visited our website.
  • The pages you viewed and how you interacted with our website.
  • General information about how visitors use and navigate the website.

We use this information to understand how our website is used and to improve its functionality, performance and user experience.

2. Personal Information

Personal information is information that can identify you directly or can reasonably be used to identify you.

Depending on how you use our website or services, we may collect the following information:

Device Information
We may collect technical information from your device, such as your IP address, device identifiers and, where applicable, location information. This information helps us maintain the security and functionality of our website.

Newsletter Information
If you subscribe to our newsletter, we may ask for your name and email address so that we can send you our newsletters and relevant updates.


Contact Information
When you contact us through our website, we may ask for information such as your full name, telephone number and email address so that we can respond to your request.


Booking Information
When you make a reservation through our online booking system, we may collect information necessary to process your booking, such as your full name, contact details, booking details and payment information.

How We Receive Your Personal Information

We may receive personal information from the following sources:

  • Directly from you, when you complete a contact form, subscribe to our newsletter or make a reservation.
  • Through your use of our website and services, for example when you browse our website or make an online booking.
  • From third-party service providers, such as booking platforms, payment providers or website analytics services.
  • From publicly available sources, where permitted by applicable law.


We only collect information that is reasonably necessary to provide our services, process reservations, communicate with you, improve our website and provide you with a better experience.

Using Your Information

We may use the information we collect for the following purposes:

  • To keep accurate internal records and manage our business.
  • To process and manage your reservations and requests.
  • To communicate with you about your reservation, our services or any questions you may have.
  • To provide customer support and respond to your requests.
  • To send you important information about our services, including technical, administrative or security-related notices.
  • To send you promotional emails or other marketing communications about special offers, promotions, new services or other information that may be relevant to you, where permitted by law.
  • To improve and personalize your experience when using our website.
  • To understand how visitors use our website and to conduct statistical and analytical research to improve its functionality, content and performance.
  • To display relevant advertisements on our website or through third-party advertising platforms, where applicable.

Advertising

We may work with third-party advertising providers to display advertisements on our website or on other websites and platforms.

These providers may use cookies or similar technologies to collect information about how you use our website. This information may be used to show you advertisements that are more relevant to your interests.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how some parts of our website function.

Marketing

With your consent, or where otherwise permitted by applicable law, JoahInn Apartments may use your personal information, such as your name, email address or telephone number, to send you promotional information about our services, special offers and other relevant updates.

We respect your right to decide whether you want to receive marketing communications from us. Every marketing email will provide you with an option to unsubscribe or opt out of future marketing communications.

If you unsubscribe, we will remove your contact details from our marketing distribution lists as soon as reasonably possible.

Please note that unsubscribing from marketing communications does not stop us from sending important service-related or administrative messages. These may include booking confirmations, payment information, changes to your reservation, customer service messages or other communications that are necessary to provide our services.

Sharing Your Personal Information

We do not sell, rent or share your personal information with third parties, except as described in this Privacy Policy.

We may share your personal information in the following situations:

Third-Party Service Providers
We may share your personal information with trusted third-party service providers who help us provide our services to you. These may include booking systems, payment providers, website services and other service providers.

These third parties may only use your information for the specific purpose for which it was provided and are required to handle your information responsibly and in accordance with this Privacy Policy.

Legal and Regulatory Authorities
We may share your personal information with government, legal or regulatory authorities when this is required by law, necessary to meet our legal obligations, protect our legal rights, investigate illegal activities or protect the safety of our guests, employees or other persons.

Business Transfers
If JoahInn Apartments is sold, merged or otherwise transferred, your personal information may be transferred as part of the business transaction. Your information may also be transferred to a new owner or operator where this is necessary to continue providing our services.

Your Rights

Depending on applicable laws and regulations, you may have the right to:

  • Ask whether we process personal information about you and request access to that information.
  • Request a copy of the personal information you have provided to us in a commonly used and readable format.
  • Request that incorrect or incomplete personal information be corrected.
  • Request that your personal information be deleted.
  • Object to certain uses of your personal information.
  • Request that the use of your personal information be restricted.
  • Submit a complaint to the appropriate supervisory or regulatory authority.

Please note that these rights may be subject to certain legal requirements and limitations. In some situations, we may be required or permitted by law to retain or process certain information.

Retention of Your Information

We keep your personal information only for as long as reasonably necessary to provide our services, manage your reservation, meet our legal and regulatory obligations, resolve disputes and enforce our agreements and policies.

The length of time we keep your information depends on the type of information and the reason it was collected. When information is no longer needed and there is no legal requirement to keep it, we will take reasonable steps to delete or securely dispose of it.

We may also update, correct or remove incomplete or inaccurate information when necessary.

Security

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse or disclosure.

We use appropriate security procedures and policies to protect the information we collect and store. Where we work with third-party service providers, we expect them to apply appropriate security measures as well.

Although we take reasonable steps to protect your information, no website or electronic system can be guaranteed to be completely secure. Therefore, we cannot guarantee that your information will always be protected against every possible unauthorized access or security incident.


Cookie Statement

What Are Cookies?

Cookies are small text files that are stored on your computer, tablet or smartphone when you visit a website.

Cookies help websites work properly and can make your experience easier and more convenient. For example, cookies can remember your preferences, help you navigate between pages, improve website performance and provide information about how visitors use our website.

Some cookies may also be used to help us show more relevant advertisements and understand how visitors interact with our website.

Types of Cookies We Use

Our website may use the following types of cookies:

Session Cookies
These cookies are temporary and are only stored on your device while you are visiting our website. They help the website function properly during your visit and are automatically deleted when you close your browser.

Persistent Cookies
These cookies remain on your device for a specific period of time, even after you close your browser. They may be used to remember your preferences and make your next visit easier.

Third-Party Cookies
These cookies are placed by third-party services that may be used on our website, such as analytics or other online services. These cookies may help us understand how visitors use and interact with our website.

Cookies themselves do not normally contain information that directly identifies you. However, information collected through cookies may sometimes be linked to personal information we already have about you.

Google Analytics

We use Google Analytics to help us understand how visitors use our website.

Google Analytics may collect information such as how often visitors access our website, which pages they visit and how they interact with the website. We use this information to improve our website, services and user experience.

Google Analytics may collect your IP address and other technical information related to your visit. We do not use Google Analytics to directly identify you by name.

Managing or Disabling Cookies

You can manage or remove cookies at any time through your browser settings. You can also choose to block cookies when visiting our website.

Please note that if you disable or remove cookies, some features of our website may not work properly, and your experience may be affected.

Changes to This Privacy Policy

JoahInn Apartments may update or change this Privacy Policy from time to time. If we make changes, the updated version will be published on our website and the “Last Updated” date will be changed accordingly.

We encourage you to review this Privacy Policy periodically so that you are aware of any changes.

Contact Us

If you have any questions about our website, cookies, the information we collect or how we use your personal information, please contact JoahInn Apartments using the contact details provided on our website.


Last Updated: 17 august 2026